Terms of service

Welcome to Restaurant Supply Wholesale By accessing or purchasing from restaurantsupplywholesale.ca, you agree to the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using our website, creating an account, or placing an order, you agree to comply with these Terms of Service and all applicable laws. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old to make a purchase or use our services. By using this website, you confirm that the information you provide is accurate and complete.

3. Products & Availability

We strive to ensure all product descriptions, images, and pricing are accurate. However:

  • Product availability may change without notice.
  • We reserve the right to discontinue or limit the quantity of any product.
  • We do not guarantee that product colors, sizes, or features will exactly match the online display due to variations in lighting or screen settings.

4. Pricing & Billing

All prices listed are in CAD, unless stated otherwise.

  • Prices may change at any time without notice.
  • We reserve the right to refuse any order, cancel transactions, or correct pricing errors.
  • You agree to provide accurate billing and shipping information for all purchases.

5. Orders & Payment

We accept major payment methods as displayed during checkout.
Your order is confirmed only after full payment is received.
We reserve the right to:

  • Limit or cancel orders.
  • Refuse service to anyone for any reason.

6. Shipping & Delivery

Shipping times vary depending on product availability and destination.
Once orders are shipped, we are not responsible for:

  • Delays caused by carriers.
  • Lost, damaged, or stolen packages.
    Customers must contact the shipping carrier for resolution.

7. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information.
Only eligible products may be returned, and all returns must be approved before shipping items back to us.

8. Account Responsibilities

If you create an account, you are responsible for:

  • Keeping your login credentials secure.
  • All activities conducted under your account.
  • Immediately notifying us of unauthorized access.

We may suspend or terminate accounts at our discretion.

9. Prohibited Activities

You agree NOT to:

  • Use the site for fraudulent or illegal purposes.
  • Interfere with website functionality.
  • Upload or transmit viruses or malicious code.
  • Copy, resell, or exploit website content without written permission.

10. Intellectual Property

All content on this website—including text, images, logos, and product designs—is the property of Restaurant Supply Wholesale and protected by copyright laws.
Unauthorized use is strictly prohibited.

11. Limitation of Liability

We are not liable for:

  • Damages resulting from the use or inability to use our services.
  • Errors, inaccuracies, or interruptions.
  • Any direct, indirect, incidental, or consequential damages.

You use this website at your own risk.

12. Indemnification

You agree to indemnify and hold Restaurant Supply Wholesale, its employees, partners, and affiliates harmless from any claims or losses resulting from your misuse of the site or violation of these terms.

13. Changes to Terms

We may update these Terms of Service at any time. Changes will be effective immediately upon posting. Continued use of the site indicates your acceptance of the updated terms.

14. Governing Law

These Terms of Service are governed by the laws of Canada and applicable provincial regulations.

15. Contact Information