Shipping policy

Shipping Methods & Delivery Times:

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Delivery Times

We offer reliable shipping options to ensure your order arrives safely and on time:

  • Shipping Time: 5–7 business days
  • Local Pickup: FREE from our warehouse location at 80 Simpson Rd, Bolton, ON L7E 4G2 (by appointment)

  • Please note: Delivery times are estimates and may vary due to carrier delays, weather, or remote locations.

Shipping Costs

  • Shipping costs are calculated at checkout based on order weight, size, and destination.
  • Free pickup is available for all orders at our warehouse. Please schedule your pickup in advance.
  • Order Tracking
  • Once your order ships, you will receive a confirmation email with tracking details. Tracking information may take up to 24 hours to update.

Damaged or Missing Items

  • Inspect your shipment upon delivery.
  • Report any visible damage, missing items, or defects within 24 hours of delivery.
  • Include photos and a description when contacting our support team.
  • Failure to report issues within this timeframe may affect eligibility for replacement or refund.